Privacy Policy
Last updated: 23 September 2026
This policy covers sukhieyes.co.uk. It explains what personal data we collect when you use this website, why, and what rights you have over it.
Who we are
Sukhi Eyes, 64D Regent Street, Leamington Spa, CV32 5EG. We are the "data controller" for the personal data described in this policy.
Contact: hello@sukhieyes.co.uk · 01926 893 033
ICO registration number: C1652719
What we collect
We only collect what you give us directly through the enquiry form on this site.
| When | What we collect |
|---|---|
| Enquiry form | Name, email, phone number (optional), and anything you write in the message field |
| Browsing the site | Standard analytics data — pages viewed, approximate location, device type, how you arrived at the site |
A note on health information: details about your eyes or vision shared in the message field count as "special category" health data under UK data protection law. We only use it to prepare for your visit.
Why we use your data, and our legal basis
- Responding to your enquiry — necessary to take the steps you've asked for
- Understanding how our site is used — our legitimate interest, balanced against your privacy
Who we share it with
| Service | What it's for | Where your data goes |
|---|---|---|
| Formspree | Handles enquiry form submissions | United States |
| Google Analytics (GA4) | Site analytics | United States |
| Trustindex | Displays our Google reviews | EU |
Cookies
When you first visit this site, you'll see a cookie banner. Until you respond, none of the cookies below are set.
- Analytics (only after consent): Google Analytics
- Functional (only after consent): Trustindex
How long we keep your data
| Data | Retention period |
|---|---|
| Enquiries with no appointment | 24 months, then deleted |
| Patient clinical records (adults) | Minimum 10 years, per College of Optometrists guidance |
| Patient clinical records (under 18) | Until 25th birthday (26th if 17 at last treatment) |
| Website analytics | 14 months |
Your rights
Under UK GDPR you have the right to access, correct, delete, restrict, or object to our use of your data. Contact hello@sukhieyes.co.uk, or complain to the ICO.
Children's data
This site isn't directed at children.
Changes to this policy
We'll update this page if how we handle data changes.